Discussion Paper

No. 2017-69 | September 27, 2017
Bridging the digital divide: measuring digital literacy
(Submitted as Global Solutions Paper)


To promote digital transformation, equal emphasis needs to be placed on digital skills development as to infrastructure development. Integral to investment in digital skills development is the subsequent management and evaluation of digital training programmes. This paper assesses mechanisms to ensure digital training programmes are adequately managed using a standardized data collection framework to measure an internationally accepted digital literacy index. Such an index must be defined by an agile definition of digital literacy responsive to the fluid nature of the digital economy. The paper also explores the extent to which a G20 advisory body may inform a nationally representative data collection strategy within the context of a data collection process that is cognizant of the evolving demands of businesses and users alike.

JEL Classification:

C83, J20, J22, J23, J24, F63, F66, F68, I24, I25, O15, O19


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Cite As

Krish Chetty, Liu Qigui, Nozibele Gcora, Jaya Josie, Li Wenwei, and Chen Fang (2017). Bridging the digital divide: measuring digital literacy. Economics Discussion Papers, No 2017-69, Kiel Institute for the World Economy. http://www.economics-ejournal.org/economics/discussionpapers/2017-69

Comments and Questions

Anonymous - Referee report
November 28, 2017 - 16:38

see attached file

Krish Chetty, Urvashi Aneja, Vidisha Mishra, Nozibele Gcora, and Jaya Josie - Response to referee report
January 29, 2018 - 08:05

see attached file